The u:account is your personal access to the IT services of the University of Vienna. It consists of the u:account UserID and the u:account password.
Create your personal u:account in 3 steps under Activating your u:account.
You already have a u:account and have taken up a new function at the University of Vienna – for example as a student starting an employment or as an external person enrolling in a degree programme?
Read more under Setting up a u:account.
If your u:account is not valid anymore, you can reactivate it.
If you have forgotten your u:account password, read more under Password management.
Information about your u:account
When starting the employment, the permissions for the IT services are automatically assigned to the u:account. You will be notified via e-mail as soon as your u:account is ready for use.
After termination of a degree programme or an employment the privileges of the u:account will be limited or revoked. More information under Expiration of a u:account.
If you still provide services to the University of Vienna after termination of your employment, your u:account can be switched to a u:account for guests. Please ask your contact person or the IT representative of your organisational unit.
Individual details about your u:account (e.g. free storage space, Wi-Fi password) are listed under My u:account.
Support and contact
The ZID Helpdesk gives general information on the services of the ZID and helps members of the University of Vienna with their university-specific IT problems. It supports users in managing their u:account and password. Furthermore, it takes on reports about maintenance work and service interruptions and shares their information.